Repair Process
Here is a step by step showing you what to expect during your repair process with Bills Auto Service shop in Clovis, New Mexico.
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Shop will complete a preliminary estimate of visible damages.
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Shop will send estimate/photos to insurance per owner request.
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Owner/customer signs an authorization for repairs giving the shop permission to move forward with the claims process.
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Shop will schedule an appointment with the owner/customer, while waiting on insurance approvals.
5. Once the estimate is approved and the owner/customer confirms
appointment, parts will be ordered.
6. Owner/customer drops the vehicle off dropped for repairs.
7. Shop performs a pre-scan to identify any accident or non-related
codes on vehicle.
8. Vehicle is dis-assembled to inspect for any hidden damages.
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9. If further damages are found, a supplement will be sent to the
insurance company for approval.
10. Insurance company approves supplemental damages.
11. Additional parts are ordered, if needed.
12. Vehicle repairs begin:
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Body work is started
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Paint process begins
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Reassembly
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Sublet (alignments, recalibrations, mechanical, ect.)
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Shop performs the post repair clean-up of vehicle.
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Shop performs the final inspection, including the post repair scan.
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Shop contacts the owner/customer informing them that the vehicle is ready for pick-up.
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If a deductible is owed, the shop will collect the deductible and any other outstanding charges from the owner/customer or insurance company.